FAQ

How does this compare to setting up my own operation?

Setting up your own operation does not compare at all with outsourcing. When you outsource, you are basically putting your products into the hands of a business that specializes in a specific type of operation. This helps preserve your Companies Reputation as these companies, chosen wisely, should deliver these services at the highest standards.

It is pride that keeps public warehouses afloat. On the contrary, private warehouses don’t need to impress anyone, no motive means less progress.

Do you have a facility big enough to store my product?

JET Distribution can expand exponentially to satisfy a customer’s needs. If your product can’t fit into the 200,000 square feet we currently have to offer, then we will acquire more space for your convenience. When JET stores a customer’s product, we take the utmost pride in compacting as many of your products onto a limited number of pallets to save you money and to save us space. Your monthly storage charges will always be at a minimum with us.

How do you keep track of that entire inventory?

Considering the vast array of clientele we embrace, it was necessary to upgrade to one of the most complex and sophisticated warehouse management systems the industry had to offer. Then we added our 40+ years of Trucking/Warehouse/Logistics/Fulfillment experience in customizations. This enables us to provid a wode possible array of customer inventory, management, and reporting features. Including the receiving, storing, tracking, and shipping of inventory, simultaneously, for multiple clients. Graphical representation of our entire warehouse is available. Inventory is managed through SKU and LOT numbers. Our warehouse management software has the capability to transfer any and all data to an excel spreadsheet with the push of a button for easy fax and emailing purposed to all customers, as well as an online portal for you to view anything you could possible ever need.

Do you provide online customer service?

As the technology world has developed, the industrial world has used all of its offerings to its advantage, and JET Distribution is no exception. We try to make our customers experience with JET as gratifying and effortless as possible. That is why JET takes pride to offer real-time customer inventory and general information support. On our custom built web portal, you can view your up to date inventory listing, pending shipments, recent shipments, recent receivers, inventory transactions, recent invoices, as well as countless added features. This is one of the many advantages of using JET Distribution as your public service provider.

What is EDI?

Electronic Data Interchange (EDI) is defined as the inter-process (computer application to computer application) communication of business information in a standardized electronic form. Put simply, EDI is about doing business and carrying out transactions with your trading partners electronically. EDI covers most things that are done using paper based communication, for example placing orders with suppliers and carrying out financial transactions. This is why the term `paperless trading' is often used to describe EDI.

Can you handle the volume of orders?

Volume is not a problem. Here at our main facility as well as others, we employ the most efficient assortment of warehousemen, personally chosen by upper management that is competent to complete any capacity of work, big or small. We feel that in order to maintain customer stability, aptitude among workers must be our number one priority.

How do I get the orders to you?

JET tries to make things as easy as possible for our customer’s convenience. Orders can be sent via fax, e-mail, sent with a courier if applicable, or if volume permits to set up an order printer in our office. It is our intentions to help you complete your daily workload in a professional and timely manner.

What is your policy on confidentiality?

JET Distribution as well as groups affiliated with JET Distribution, protect, honor, and value any and all information collected from its customers by means of business agreements. We have never nor will ever sell, lease, or provide any other third party with any and all information provided to us from you or any of your other affiliated groups. The information that we collect that is both general and specific will be shared within our organization to perform the activities you've asked of us. In addition, individual data will be aggregated and analyzed in order to understand customer trends and requirements so that we can continue to provide a service that is dependable, receptive, and proficient.

How quickly can you be setup to start shipping my product?

We’re already setup. Aside from you giving us your general information, we can begin servicing you and your merchandise immediately. Our professional and technology based atmosphere allows us to implement new and sudden changes into our computer systems at the drop of a hat. We can and will provide you with the fastest and most efficient service, whether it’s setting you up for the first time, or shipping out the biggest order you’ve ever had, JET will get it done.